You can make phone calls or connect with your contacts using your favorite social and messaging apps. You can also use our "can you talk" feature to check your friends' availability before calling.

Our caller ID helps you identify calls before you pick up the phone by adding photos and names to unknown numbers.

Where does Eyecon find photos from?

Eyecon finds photos from public data on social media sites and through our internal databases.

We are always working to improve our system to include more networks and grow our database. Once we find new photos, we will notify you.

How to make calls

You can make a call to one of your contacts using 3 different methods:

1. Tap on the person you want to call -> press the call button

2. Long press on a contact for a few seconds

3. Tap on the person you want to call -> press the profile button -> press the call button

To call someone who is not already in your address book, press on the number pad (from the bottom center of the screen) and make the call from there. At the end of your conversation, you will be asked if you want to add the number as a contact with the photo and name of the number already filled out for you.

Please note, all calls made via Eyecon will be executed by the stock Android call interface.

How to use social and messaging apps with Eyecon

There are 2 ways to connect with contacts via social and messaging apps using Eyecon –

1. Tap on the person you want to connect with -> Click the app you want to use.

a. Note, Eyecon is an intuitive app, so the apps you use the most for each contact will automatically be given priority in the quick drawer.

2. Tap on the person you want to connect with -> Click the profile button -> Choose the app you want to use.

a. Note, if you can’t find the app you are looking for, click on the arrow in the middle of the screen to view more connected apps that we found for that contact.

Please note that you are not able to edit the apps we automatically find for contacts.

Caller ID and Spam

Can I search for names and photos of a phone number?

Searching for names and photos of unknown numbers is easy with Eyecon. Simply type or paste any phone number into our number pad, click on "add contact" and we will do the rest of the work.

From here, you can either choose to save the number as a contact, go back and search again or exit from the number pad.

Caller ID is not working (Samsung)

Samsung phones with the Smart Manager need to disable the default options for Eyecon for caller ID to work properly using these steps:

Phone settings or Smart Manager - -> Battery -> Details -> Find Eyecon -> Turn off optimization

Caller ID isn’t working (Vivo)

Please follow these steps to enable caller ID on Vivo phones -

Allow Autostart

1. Please go to the Apps Manager

2. Open AutoStart Manager

3. Click to enable Eyecon

Allow Eyecon to run in the background (Click here for a video explanation)

1. Go to settings - status bar

2. Find Eyecon and allow app to run in background

Please write to us at support@eyecon-app.com if you these solutions do not work for you.

Caller ID isn’t working (OPPO)

For Eyecon Caller ID to work properly, you need to enable "auto start" from your system security settings. Please follow these steps:

Security Center -> Startup Manager -> Enable Eyecon

Please write to us at support@eyecon-app.com if you these solutions do not work for you.

Caller ID isn’t working (Xiaomi / Redmi)

Please follow these steps if you are having difficulty enabling caller ID on your Xiaomi / Redmi phone:

1. Click on “Security” to open the Security Center

2. Choose “Permissions”

3. Click on “AutoStart”

4. Click the button next to Eyecon to allow Eyecon to Autostart and our caller ID to work properly

If the solution above does not work, please try one of the following:

Note 4:

1. Security -> Other Permissions -> Find Eyecon -> Display pop-up window

2. Security -> Permissions -> Auto start -> Enable Eyecon

3. Settings -> Battery & Performance -> Manage Apps -> Battery Usage -> Choose Apps -> Eyecon -> No Restrictions

Mi3:

Phone settings -> scroll down and select Apps -> Go to “All” Apps or “Downloaded” Apps -> Scroll to the bottom of the screen and select “Eyecon” -> Click to ‘enable floating window’ -> Scroll down to ‘Manage permissions’ -> Make sure that you have enabled “Trust this app” and “Auto-start” -> Select “okay” if you are asked for additional permissions

Mi 4:

1. Go to Security -> Auto start -> Enable Eyecon

2. Go to Security -> Permissions -> Permissions -> Eyecon -> Display pop-up window -> Accept

3. Go to Notifications -> Manage Notifications -> Eyecon -> Show Floating Notifications

Mi4i:

Phone Settings -> Additional Settings -> Battery -> Manage apps battery usage -> Choose apps -> Eyecon -> Custom and in Background Network , choose stay connected.

If that does not work, please try the following:

Phone settings -> security -> permissions -> Eyecon -> allow all permissions.

After that, go to additional settings -> battery -> manage apps battery usage, by default its "standard" make sure to keep it off

MIUi6:

Settings -> Autostart-> Find Eyecon -> Enable Eyecon

Mi 7:

Battery settings -> Manage background data

Please write to us at support@eyecon-app.com if you these solutions do not work for you.

Caller ID is not working – possible solutions

For Eyecon’s caller ID to work, you must have a 3G or WiFi connection.

For specific instructions for your phone model, check one of these articles – Huawei, OPPO, Samsung, Xiaomi / Redmi

If your phone model is not listed, please try following one of these sets of instructions:

· Phone Settings --> Application Manager --> Eyecon --> ‘Show Notifications’

· Security --> Auto start --> Enable Eyecon.

· Security --> Permissions --> Permissions --> Eyecon --> Display pop-up window --> Accept.

· Notifications --> Manage Notifications --> Eyecon --> Show Floating Notifications.

· Power management --> Background app management --> Enable our apps.

· Notification Manager --> Dropzone --> Eyecon - Enable.

· Battery --> Details -> Find Eyecon -> turn it off

· Settings -> Sound & Notification -> App notification or Notification access -> find Eyecon and enable (relevant for OS 6.0 users)

Please write to us at support@eyecon-app.com if these solutions do not work for you.

Caller ID isn’t working (Huawei)

To enable Caller ID on Huawei phones, please follow these steps:

1. Go to Settings -> All -> choose Startup manager

2. Allow Eyecon to run automatically after the phone starts up

To allow Eyecon to run in the background:
1. Open Settings
2. Goto Advanced Settings
3. Open Battery Manager
4. Open Protected apps
5. Find Eyecon and make it Protected app.

You can also try this alternative method:

1. Install an app called PM Plus from Play Store.

2. Open the app and tap Install. Wait for the installation to finish

3. Once the additional install is finished, "Use it" buttons will be enabled under Permission Manager and Startup Manager icons

4. Tap "Use it" under Permission manager (Tapping Startup manager will throw an error)

5. "Use it" buttons will change to "Not Integrated" and "Install" button will reappear. That's OK, do not click on any and close the PM Plus

6. Open Phone Manager

7. Swipe Left. Now you should see the new button there, "App auto-launch".

8. Tap "App auto-launch"

9. Scroll to Eyecon and allow it to autostart.

Please write to us at support@eyecon-app.com if these solutions do not work for you.

Dialer

How are contacts in the address book sorted?

Eyecon is an intuitive app, so the more you use our dialer the better experience you will have.

After completing registration, contacts will be sorted alphabetically with the ones we found photos for on top. Once you start making calls, your contacts will begin to be sorted intuitively. The contacts you call or message most often will be easily accessible underneath favorites which are always pinned to the top row.

How do I delete history?

To delete your history, start by clicking the “clear” button on the top right of your history page.

Click the red bubbles on the call logs you would like to delete, and decide whether you would like to delete a specific log or all logs from that contact.

When you are finished deleting your history, click “done”.

Bonus tip – starting to clear your history and clicking on the red bubble by your contacts names is an easy way to get an overview of your call and chat history with that person.

How can I check my contacts availability?

Our "can you talk" feature allows users to check if friends using Eyecon are available to speak before calling using an unintrusive messaging system.

To use this feature:

Click on the "can you talk" button on your contacts profile

Not that if you see an invite button instead of this button , that means you need to first invite them to use our app before you can enjoy this feature together.

You will see in the status box how long it has been since you sent the “can you talk” message and if your contact has seen the notification.

Once you have sent the message, your contact will see a screen with your picture and the option to either decline, answer that they are available to talk or call you directly.

How do I choose the size of contacts in my address book?

To choose the size of contacts in your address book, click on the hamburger menu on the top right of your address book and choose whether you would like to see 2 or 3 cells per line.

How can I choose Eyecon as my default dialer?

To make Eyecon your default dialer -

Start by moving the Eyecon icon to the bottom of your phone for easy and immediate access every time you want to make a phone call.

For quick and easy access, you can also choose to “always show Eyecon on the lockscreen” in your settings options. From the main screen click ☰ -> settings -> Show Eyecon shortcut on lockscreen

Please note, Eyecon does not currently replace the native outgoing or incoming call screens.

How do I choose a default phone number?

The default telephone number is determined intuitively by usage.

To change a number, click the arrow to the phone number on your contact’s phone number. If you change the phone number of a contact and then call them twice it should then be set as the default (unless you call the alternate number multiple times).

How to add a new contact?

You can add a new contact by 2 methods:

1. Type a phone number from the number pad in Eyecon and then press “Add Contact”. You will then be presented with the option to save the number as a new contact with that person’s name and photo already filled out based on our data.

2. Type a phone number from the number pad in Eyecon and make a call. At the end of the call, you will be presented with the option to save the number as a new contact with that person’s name and photo already filled out based on our data.

How does dual SIM support work?

The first time a user with 2 SIM cards makes a call they will be prompted with the choice of SIMs to use for that call -

· To make that SIM the default choice for all calls

· To make that SIM the default for that specific contact

· To be shown the prompt for every call.

The default choice can always be changed in the settings. The default SIM choice for all calls or per contact can be overwritten for specific calls by clicking the triangle by the SIM selection on your contact’s profile before placing the call.

Manage your contacts

How can I change one of my contacts photos?

To change one of your contacts photos, you can select a new picture for a contact by clicking on "photos" at the top of your contact profile.

You can then either select one of Eyecon's suggestions, a photo from your gallery or upload a new photo.

To delete a photo from one of your contacts, click "edit" from the top right of his / her profile and then delete the image from your native dialer.

Adding contacts as favorites

Click on the star on the top of your contact(s) to save them as a favorite. These contacts will then have a yellow star highlighted on them and remain pinned to the top of your address book.

The order of favorites is determined by the order you choose them. The last favorite chosen will always be on the bottom of the favorite list. You can use this logic to re-order the favorites.

Delete or edit contact

To edit a contact –

1. Click “edit” from the top right of your contact’s profile page

2. Click “edit” from your native dialer

3. Change and save the details you would like to edit.

To delete a contact –

1. Click “edit” from the top right of your contact’s profile page.

2. Click “delete contact” from your native dialer and confirm you would like to delete that contact.

How to share contacts

To share a contact, long press on your contacts phone number until you see the “phone number copied” message. You can then easily share your contacts name and phone number by pasting it into any messaging or social application.

Account and Profile

How can I edit my name and photo?

To edit your name -

1. Click on the on the pencil by your name to start typing

2. Press done once you have finished

3. Choose to “Save Changes”

To edit your photo –

1. Click “edit” on the bottom of your photo

2. Choose whether you would like to pick a photo from your gallery, camera or Facebook

3. Crop the photo and then click the check button

4. Choose “Save Changes”

How can I change my theme?

To change your theme –

1. Click on the “hamburger” button the top right of the main screen.

2. Click the upside-down half triangle to view all the theme options.

3. Choose the color you would like to set as your background, or click on multiple colors to test them out.

4. Choose to upload your own background by clicking the bottom right option.

5. Click the half triangle to exit the theme menu and save your choice.