Caller ID isn’t working (Vivo)

Please follow these steps to enable caller ID on Vivo phones –

Allow Eyecon to continue running when background consumption is high:

  1. Please go to Apps Manager / i Manager
  2. Open Excessive background battery usage
  3. Turn off Eyecon

Allow Autostart

  1. Please go to the Apps Manager / i Manager
  2. Open AutoStart Manager
  3. Click to enable Eyecon

enable vivo permissions


Allow Eyecon to run in the background (Click here for a video explanation)

  1. Go to settings – status bar
  2. Find Eyecon and allow app to run in background
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